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About The Eco Advisory Bureau

Restoring Trust in the Energy Efficiency Industry Through Excellence, Integrity, and Unparalleled Customer Service

The Eco Advisory Bureau brings together a team of industry veterans with over 25 years of collective experience in the UK energy efficiency and renewable energy sector. Throughout our careers, we have witnessed firsthand the damage caused by unscrupulous cowboy installers, poor workmanship, and substandard equipment that has tarnished the reputation of this vital industry. We've seen how these practices have eroded consumer confidence and left countless homeowners disillusioned with energy efficiency improvements and renewable technologies.

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Our mission is clear and unwavering: to restore faith in the energy efficiency industry by delivering exceptional service that UK consumers can trust. We achieve this by working exclusively with the highest-rated tradespeople, maintaining rigorous quality standards, and putting our customers' needs at the absolute heart of everything we do.

Formally Recognised by the UK Government and Trusted by Leading Organisations

 

The Eco Advisory Bureau stands among the select few companies in the energy efficiency sector that is formally recognised by the UK Government through the Department for Energy Security and Net Zero. This recognition underscores our commitment to excellence, regulatory compliance, and our pivotal role in helping the UK achieve its net-zero carbon emissions targets.

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Our reputation for integrity and expertise has earned us partnerships with some of the most respected organisations in the UK:

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  • Age UK – Where we maintain a trusted presence, helping elderly homeowners access energy efficiency improvements and navigate government grant schemes

  • Citizens Advice Bureaus – Supporting advisors and their clients with expert guidance on energy efficiency funding and retrofit planning

  • Local Councils across England,and Wales – Delivering energy efficiency programmes and supporting fuel poverty initiatives

  • Housing Associations – Improving social housing stock and tenant comfort through strategic retrofit programmes

  • Friends of the Earth – Collaborating on environmental initiatives that reduce carbon emissions at the household level

  • Greenpeace – Supporting grassroots climate action through accessible home energy improvements

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These partnerships reflect our standing as a trusted authority in the energy efficiency sector and demonstrate our commitment to making sustainable home improvements accessible to all UK residents, particularly the most vulnerable members of our society.

Our Strategic Four-Stage Whole-of-House Retrofit Methodology

 

Unlike installers who simply respond to customer requests for individual measures, The Eco Advisory Bureau employs a comprehensive, strategic approach to home energy efficiency. Our whole-of-house retrofit methodology is carefully structured to maximise government grant funding, ensure optimal system performance, and deliver the greatest possible energy savings.

This strategic sequencing is critical. Many homeowners unknowingly disqualify themselves from thousands of pounds in available grant funding by installing measures in the wrong order. Our expertise ensures you capture every eligible funding opportunity while building efficiency logically and systematically.

energy planning

Stage 1: Fabric First – Foundation Insulation and Thermal Improvements

 

Why We Start Here: Every energy-efficient home must begin with a strong thermal envelope. Reducing heat loss through comprehensive insulation is the foundation upon which all other efficiency measures are built. More importantly, this stage is where we secure the most significant government funding through ECO4 and the Great British Insulation Scheme (GBIS).

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Critical Timing Consideration: ECO4 and GBIS eligibility is assessed based on your property's current Energy Performance Certificate (EPC) rating. Installing renewable energy systems such as solar panels before claiming insulation grants can permanently alter your EPC rating and disqualify you from fabric improvement funding worth up to £6,000 or more. Our strategic approach prevents this costly mistake.

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What We Deliver in Stage 1:

 

Through our coordination with ECO4 and GBIS funding streams, we secure free or heavily subsidised installations including:

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  • Loft Insulation – Preventing up to 25% of heat loss and saving up to £225 annually on heating bills

  • Cavity Wall Insulation – Stopping 35% of heat escape with annual savings of up to £300

  • Solid Wall Insulation (Internal or External) – Essential for pre-1920s properties, delivering savings of up to £450 yearly

  • Underfloor Insulation – Eliminating cold floors, draughts, and uncomfortable living spaces with savings of up to £70 annually

  • Room-in-Roof Insulation – Optimising converted loft spaces and preventing significant heat loss

  • Professional Draught Proofing – Comprehensively sealing windows, doors, letterboxes, and other openings to eliminate cold air infiltration

  • LED Lighting Upgrades – Replacing energy-intensive incandescent and halogen bulbs throughout the property with high-efficiency LED alternatives, saving up to £65 annually

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Our Grant Coordination Guarantee: Before any work begins, we conduct a comprehensive eligibility assessment across all available government schemes simultaneously. We then structure installations in the precise sequence that captures maximum funding. This strategic planning alone typically saves clients between £3,000 and £8,000 in otherwise-missed grant opportunities.

boiler replacement assessment

Stage 2: Efficient Heating Systems – Optimised Performance in an Insulated Home

 

Why This Comes Second: Once your home's thermal envelope is optimised and heat loss is minimised, we upgrade your heating system to work efficiently within that well-insulated environment. Installing heating before insulation forces systems to work harder, increases running costs, and can affect your Boiler Upgrade Scheme (BUS) grant eligibility.

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Proper sequencing ensures your heating system is correctly sized for your home's actual heat loss after insulation improvements, preventing oversizing, maximising efficiency, and delivering optimal performance and comfort.

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What We Deliver in Stage 2:

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Through ECO4 and the Boiler Upgrade Scheme (BUS), we coordinate:

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  • Free A-Rated Boiler Replacements – Modern condensing boilers for eligible households under ECO4, dramatically improving heating efficiency

  • First-Time Central Heating Installation – Complete heating system installation for homes without existing central heating (ECO4 funded)

  • Air Source Heat Pumps – £7,500 BUS grant available, reducing running costs by up to 50% compared to oil heating and 30-40% compared to traditional gas boilers

  • Ground Source Heat Pumps – £7,500 BUS grant available, providing ultra-efficient renewable heating with exceptional long-term performance

  • Hybrid Heating Systems – Intelligently combining heat pumps with existing boilers for optimal efficiency, lower running costs, and system resilience

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Performance Optimisation: Heat pumps and modern condensing boilers perform most efficiently in well-insulated homes. Our sequencing approach ensures these systems are installed after insulation improvements, allowing accurate heat loss calculations and proper system sizing. This prevents the oversizing that plagues many poorly planned installations and ensures your heating system delivers maximum efficiency, comfort, and cost savings.

Stage 3: Renewable Energy Generation Solar PV, Battery Storage, and Revenue Generation

 

Why This Comes Third: With your home thermally efficient and heating optimised, we introduce renewable energy generation systems that can dramatically reduce electricity bills and even generate income through export payments.

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Critical Grant Protection: Installing solar PV before securing ECO4 or GBIS insulation grants can permanently disqualify you from fabric improvements worth thousands of pounds. Additionally, correctly sizing solar panels and battery storage systems depends on understanding your post-insulation energy consumption patterns. Our strategic sequencing ensures your renewable system is optimally specified for your actual household needs rather than your previous inefficient consumption levels.

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What We Deliver in Stage 3:

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  • Solar PV Panel Installation – Free installation available through ECO4 for eligible properties, or purchased systems with typical 4-6 year payback periods when combined with battery storage

  • Smart Battery Storage Systems – Store surplus solar generation for evening use, reducing grid dependency by 70-85% and maximising self-consumption

  • Smart Export Guarantee (SEG) Registration – Earn money by selling surplus electricity back to the grid, with rates currently ranging from 4p to 24p per kilowatt-hour depending on supplier and time-of-use tariffs

  • Export Optimisation Technology – Advanced battery management systems that monitor real-time grid prices, automatically exporting stored electricity during peak rate periods to maximise revenue

  • Time-of-Use Tariff Management – Intelligent systems that charge batteries during off-peak periods and export during peak pricing windows

  • Weather Prediction Integration – Systems that optimise battery charging and discharge patterns based on forecast solar generation

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Revenue Generation Potential: Some of our clients with optimally sized solar and battery systems, combined with favourable SEG tariffs, now receive quarterly payments from energy suppliers rather than bills during summer months. This transforms energy costs from a perpetual expense into a potential revenue stream.

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Stage 4: Smart Home Integration – Control, Efficiency, Independence, and Accessibility

 

Why This Completes the Journey: The final stage transforms your efficient, renewable-powered home into an intelligently managed ecosystem that maximises savings, enhances convenience, and provides crucial independence for elderly, vulnerable, and disabled residents.

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What We Deliver in Stage 4:

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Smart Heating Control:

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  • Smart Thermostats and Thermostatic Radiator Valves (TRVs) – Room-by-room temperature control delivering an additional 10-15% reduction in heating costs beyond your already-efficient heating system

  • Zoned Heating Management – Independently control temperatures in different areas of your home, heating only occupied spaces

  • Learning Algorithms – Systems that adapt to your schedule and preferences, automatically optimising comfort and efficiency

Comprehensive Smart Home Integration:

  • Smart Plugs and Switches – Eliminate vampire power drain from devices on standby, schedule appliances to run during off-peak tariff periods

  • Intelligent Lighting Control – Automated and voice-controlled lighting that enhances convenience while reducing electricity consumption

  • Smart Blinds and Curtain Control – Automated shading that optimises natural heating and cooling, reducing HVAC demands

  • Energy Monitoring Displays – Real-time visibility of solar generation, battery status, household consumption, and costs

  • Security System Integration – Smart locks, cameras, and sensors that enhance home security while providing remote monitoring capabilities

 

Voice Control Integration: We provide comprehensive integration with leading smart home ecosystems including:

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  • Amazon Alexa

  • Google Home

  • Apple HomeKit

  • Honeywell Total Connect Comfort

  • Hive Active Heating

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Unified App Management: Control heating, lighting, appliances, security devices, and monitor solar generation from a single, intuitive smartphone interface accessible anywhere.

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Accessibility and Independence for Elderly, Vulnerable, and Disabled Residents:

Our smart home technology provides crucial independence and safety features for those with mobility challenges, disabilities, or age-related limitations:

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  • Voice-Controlled Environment – Adjust heating, lighting, blinds, and curtains without physical movement using simple voice commands

  • Remote Temperature Management – Control heating from bed, wheelchair, or anywhere in the home via smartphone or tablet

  • Fall Prevention – Automated lighting that activates on movement, reducing fall risks during nighttime navigation

  • Remote Family Monitoring – Trusted family members or carers can remotely monitor home conditions and assist with adjustments when needed

  • Automated Routines – Pre-programmed sequences that manage multiple devices simultaneously (e.g., "goodnight" command that locks doors, turns off lights, and adjusts heating)

  • Emergency Accessibility – Voice-controlled door locks and lighting that can be managed during emergencies

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This technology transforms independent living for many elderly and disabled residents who would otherwise struggle with manual thermostats, light switches, and other physical controls throughout their homes.

four step energy saving process

Why Our Four-Stage Sequential Approach Delivers Superior Results

 

Our proven whole-of-house methodology treats your property as an integrated system rather than a collection of isolated improvements. This strategic approach consistently delivers:

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  • £3,000–£12,000 Additional Grant Funding Captured – Through optimal sequencing that prevents grant disqualification

  • 30-50% Greater Energy Savings – Compared to piecemeal installations that lack strategic coordination

  • Faster Payback Periods – On purchased measures due to improved overall system efficiency

  • Higher Property Valuations – Improved EPC ratings increase home values by an average of 5-20%, often exceeding the cost of improvements

  • Elimination of Retrofit Complications – Preventing costly mistakes caused by poor planning and wrong-order installations

Understanding Property Value Increases: The Hidden Financial Benefit

 

One of the most significant yet overlooked benefits of comprehensive energy efficiency retrofits is the substantial increase in property value. Research consistently demonstrates that homes with superior EPC ratings command premium prices in the housing market.

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The Financial Reality:

When we install comprehensive retrofit measures; particularly solar PV with battery storage, modern insulation, and efficient heating systems; the increase in your property's market value often exceeds the total cost of the improvements. This means that, theoretically, there is no payback period for many retrofit investments because your home's increased value immediately offsets or surpasses the installation costs.

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Real-World Examples:

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  • A typical mid-terrace property receiving solar PV with battery storage (£8,000-£10,000 investment) often sees property value increases of £10,000-£15,000 due to improved EPC rating and highly desirable renewable energy infrastructure

  • Comprehensive insulation and heating upgrades that move a property from EPC Band F to Band C commonly increase market value by 8-14%

  • Buyers increasingly prioritise energy-efficient homes, particularly with rising energy costs making efficient properties significantly more attractive and affordable to run

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Long-Term Wealth Building:

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Beyond immediate property value increases, your ongoing energy bill savings accumulate over years and decades. Combined with property appreciation, energy efficiency retrofits represent one of the most effective home improvement investments available, delivering financial returns through multiple channels simultaneously.

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We provide detailed property valuation impact assessments as part of our service, showing precisely how your planned improvements will affect your home's market value alongside energy bill savings and available grant funding.

Our Commitment to Customer Protection and Vulnerable Residents

 

At The Eco Advisory Bureau, customer welfare is paramount. We implement rigorous safeguarding measures to protect all clients, with particular attention to elderly, vulnerable, and disabled residents:

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Vulnerable Customer Safeguarding:

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  • Trusted Companion Requirement – We ensure vulnerable customers are accompanied by someone they know and trust during all consultations and technical assessments

  • Clear Communication – We provide information in multiple formats and confirm understanding at every stage

  • No-Pressure Environment – Our staff are trained to identify potential confusion or uncertainty and never pressure customers into decisions

  • Cooling-Off Periods – Extended decision-making time for vulnerable customers beyond standard regulatory requirements

  • Family Involvement – With customer permission, we involve family members or trusted advisors in the decision-making process

  • Scam Prevention Training – Our team receives ongoing training in identifying and preventing financial exploitation

energy saving for the elderly and vulnerable

Quality Assurance for All Customers:

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  • Fixed-Price Guarantees – No hidden costs or unexpected charges after work commences

  • Comprehensive Warranties – Industry-leading warranties on all installations backed by insured guarantees

  • Post-Installation Support – Ongoing technical support and system optimisation guidance

  • Independent Surveys – Pre- and post-installation assessments by qualified retrofit assessors

  • Complaints Resolution – Clear, accessible procedures backed by independent dispute resolution schemes

Uncompromising Quality Standards: Every Tradesperson Personally Vetted

 

The Eco Advisory Bureau works exclusively with the highest-rated installation partners in the industry. Beyond mandatory industry accreditations, we implement additional vetting procedures to ensure exceptional workmanship and customer care.

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Mandatory Industry Certifications:

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Every installation partner must hold current accreditation from relevant authorities including:

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  • TrustMark Registered – Government-endorsed quality standard for home improvement

  • PAS 2030/2035 Certified – Energy efficiency installation and retrofit coordination competency

  • MCS Certified – Microgeneration Certification Scheme for renewable energy installations

  • Gas Safe Registered – Legal requirement for all gas heating work

  • HIES Member – Home Insulation & Energy Systems quality assurance

  • RECC Approved – Renewable Energy Consumer Code consumer protection

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Our Additional Verification Process:

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We personally audit every potential installation partner's track record, examining:

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  • Customer Satisfaction Ratings – Minimum 4.7/5.0 average rating from previous customers

  • Workmanship Quality – On-site inspections of completed installations to verify standards

  • Customer Complaint History – Thorough review of any previous issues and resolution outcomes

  • Financial Stability – Verification of insurance coverage and business viability

  • Communication Standards – Assessment of customer service, responsiveness, and professionalism

  • Technical Competency – Review of complex installation portfolios and problem-solving capabilities

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Continuous Performance Monitoring:

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Our quality assurance doesn't end after initial vetting. We continuously monitor partner performance through:

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  • Post-installation customer surveys and feedback analysis

  • Random quality inspections of completed work

  • Response time and communication tracking

  • Ongoing training and standards development

  • Performance improvement plans for partners not meeting expectations

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The Result: We only recommend installers who consistently demonstrate exceptional standards, superior customer care, and a genuine commitment to customer satisfaction. This rigorous approach ensures every customer receives the quality workmanship they deserve and expect.

Our Core Values: The Foundation of Everything We Do

 

Integrity and Transparency:

 

We provide honest, straightforward advice even when it means recommending against measures that would benefit us financially. If a customer won't benefit from certain improvements or isn't eligible for funding we initially identified, we tell them clearly and immediately.

Excellence & Continuous Improvement:

 

We are never satisfied with "good enough." Our team regularly reviews customer feedback, industry developments, and our own performance to identify opportunities for improvement. We invest heavily in training, technology, and process refinement to ensure we deliver increasingly exceptional service.

Environmental Responsibility:

 

Beyond our commercial services, we are genuinely committed to reducing UK carbon emissions and combating climate change. Every home we help improve contributes to national environmental goals and a sustainable future.

"Wow Factor" Customer Experience:

 

Our ambition extends beyond satisfaction to genuine customer delight. We aim to exceed expectations at every touchpoint, delivering service quality that prompts customers to spontaneously recommend us to friends, family, and colleagues. From our first conversation to post-installation follow-up, we strive to create memorable positive experiences that restore faith in the energy efficiency industry.

Protection of the Vulnerable:

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We recognise our responsibility to protect elderly, disabled, and vulnerable customers from exploitation, confusion, and poor decision-making. Our safeguarding measures exceed regulatory requirements because we believe it's the right thing to do.

Customer-First Philosophy:

 

At The Eco Advisory Bureau, our customers' needs, wellbeing, and satisfaction take absolute priority in every decision we make. This isn't marketing rhetoric; it's embedded in our operational procedures, training programmes, and performance metrics.

Government Grant Access: Maximising Your Funding Opportunities

 

The Eco Advisory Bureau coordinates access to all major UK energy efficiency and renewable energy funding schemes, ensuring you claim every pound of available support:

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Primary Government Schemes:

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  • ECO4 (Energy Company Obligation) – Free or heavily subsidised insulation, heating upgrades, and renewable installations funded by energy companies' green levy contributions. Running until March 2026

  • Great British Insulation Scheme (GBIS) – Targeted loft and cavity wall insulation funding for homes in Council Tax Bands A-D with EPC ratings D-G. No benefits requirement

  • Boiler Upgrade Scheme (BUS) – £7,500 grants for air source heat pumps, ground source heat pumps, and biomass boilers

  • Smart Export Guarantee (SEG) – Earn money for surplus solar electricity exported to the grid, with rates from 4p to 24p per kWh

  • Home Upgrade Grant (HUG) – Support for off-gas grid properties requiring alternative heating solutions

  • Local Authority Grants – Regional funding programmes across England, Scotland, and Wales

  • Energy Savings Trust Schemes – Including interest-free loans for energy improvements in Scotland

  • VAT Relief Schemes – Reduced VAT rates on eligible energy-saving installations

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Our Grant Coordination Expertise:

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Navigating this complex landscape of schemes, eligibility criteria, and application processes can be overwhelming. Our expertise ensures:

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  • Comprehensive eligibility assessment across all available schemes simultaneously

  • Strategic planning that maximises total funding captured

  • Management of all application processes and documentation

  • Liaison with energy companies, local authorities, and scheme administrators

  • EPC rating impact analysis to prevent grant disqualification

  • Appeals and dispute resolution when eligibility questions arise

Comprehensive Financial Reports: Complete Transparency for Informed Decision-Making

 

At The Eco Advisory Bureau, we believe every customer deserves complete financial transparency before making any decisions about their home improvements. That's why we provide detailed, comprehensive reports that break down every aspect of your investment.

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What Our Reports Include:

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Individual Measure Costings: We provide the exact cost for each recommended measure, whether grant-funded or purchased. This includes:

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  • Itemised installation costs for every improvement (insulation, heating, solar PV, battery storage, smart controls)

  • Grant funding amounts you qualify for, clearly showing what will be free or subsidised

  • Out-of-pocket costs if grants are not available or only partially cover expenses

  • Optional upgrade costs if you wish to enhance beyond grant-funded specifications

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Annual Energy Savings Breakdown: For each measure, we calculate:

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  • Estimated annual savings on heating bills

  • Estimated annual savings on electricity bills

  • Reduction in carbon emissions (tonnes of CO2 per year)

  • Lifetime savings over the expected lifespan of each improvement

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Traditional Payback Period Analysis: We show the standard payback calculation:

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  • Installation cost divided by annual savings

  • Years required to recover your investment through energy bill reductions alone

  • Cumulative savings over 5, 10, 15, and 20-year periods

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Real Payback Period: Property Value Integration: This is where our reports provide genuinely unique insight. We calculate:

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  • Projected Property Value Increase – Based on EPC rating improvements and market data for your property type and location

  • Net Investment Cost – Your actual out-of-pocket expense minus the immediate property value increase

  • True Payback Period – Often showing zero or negative payback times because your property value increase equals or exceeds the installation cost

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Real-World Example:

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Solar PV with battery storage installation: £9,500 Annual energy bill savings: £1,200 Traditional payback period: 7.9 years

Projected property value increase: £12,000-£15,000 True net cost: -£2,500 to £2,500 Real payback period: Immediate positive return to 2.1 years

This demonstrates that your "investment" actually generates immediate wealth through property appreciation while simultaneously reducing ongoing expenses.

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Landlord-Specific Financial Analysis:

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For landlords facing the 2030 EPC Band C requirement, our reports provide critical investment planning information:

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Regulatory Compliance Pathway:

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  • Current EPC rating and required improvements to reach Band C

  • Itemised costs to achieve compliance

  • Timeline recommendations to spread costs and maximise grant availability

  • Penalties and rental restrictions if compliance deadlines are missed

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Rental Income Impact:

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  • Potential rental premium for energy-efficient properties (Band C properties typically command 5-8% higher rents)

  • Reduced void periods due to increased tenant demand for efficient homes

  • Decreased tenant turnover due to lower energy bills and improved comfort

  • Reduced maintenance costs from modern, efficient systems

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Capital Value Appreciation:

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  • Property value increase from EPC rating improvements

  • Comparative market analysis showing Band C vs. lower-rated property values

  • Long-term asset value protection as inefficient properties depreciate

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Total Return on Investment for Landlords: Our comprehensive landlord reports combine:

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  1. Property value increase

  2. Annual rental income increase

  3. Reduced void periods and tenant turnover

  4. Energy bill savings (if bills are included in rent)

  5. Reduced maintenance costs

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Many landlords discover their true ROI exceeds 20-30% annually when all factors are considered, making energy efficiency retrofits among the most profitable property improvements available.

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Tax and Financial Planning Considerations: We highlight (but do not provide tax advice on):

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  • Potential tax deductions for energy efficiency improvements

  • Capital allowances that may apply

  • Impact on property portfolio valuations for refinancing

  • Grant funding that reduces taxable income requirements

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Making Informed Decisions:

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Whether you qualify for full grant funding, partial subsidies, or are self-funding improvements, our comprehensive reports ensure you understand:

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  • Exactly what you're paying for each measure

  • Precisely what savings you'll achieve

  • How long traditional payback periods last

  • What your property value increase will be

  • Your true financial return on investment

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This transparency empowers you to make confident, informed decisions about which measures to install, when to install them, and how to prioritise your budget.

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No Hidden Costs, No Surprises:

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Our reports include all costs; equipment, installation, scaffolding (if required), inspection fees, and certification. The price we quote is the price you pay. We never spring unexpected charges after work commences.

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Who We Help: Comprehensive Support Across All Tenure Types

 

Our services support all UK residents pursuing energy efficiency improvements:

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Homeowners – Private properties in England, Scotland, and Wales seeking grant funding or purchasing improvements

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Private Tenants – With landlord permission for qualifying measures, helping renters access comfort improvements and reduced energy bills

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Landlords – Improve rental property EPC ratings to meet regulatory requirements, enhance tenant satisfaction, and increase property values

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Social Housing Tenants – Access ECO4 and other schemes through housing associations and local authorities

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Off-Gas Grid Properties – Specialist support through the Home Upgrade Grant (HUG) and rural energy schemes for properties using oil, LPG, or electric heating

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Council Tax Bands A-D – Access to GBIS regardless of benefits receipt, making insulation improvements accessible to millions of UK households

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Benefit Recipients – Priority access to ECO4 funding for those receiving qualifying means-tested benefits

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Flex Route Eligibility – ECO4 includes provisions allowing up to 50% of measures to be installed in properties that don't meet core benefits-based criteria. We navigate these complex rules to find funding pathways others miss, helping customers access support even when they believe they're ineligible.

energy advisor with customers

Building Trust in an Industry That Lost It

 

The energy efficiency and renewable energy sectors have suffered significant reputational damage over recent decades. Our team has witnessed the toll this has taken on consumer confidence and the UK's progress toward carbon reduction goals.

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The Problems We've Witnessed: Throughout our combined 25 years of industry experience, our team has seen:

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  • Cowboy installers delivering substandard workmanship that fails within months

  • High-pressure sales tactics targeting vulnerable homeowners

  • Poor-quality equipment installed to maximise profit margins

  • Misleading claims about energy savings and payback periods

  • Inadequate after-sales support leaving customers stranded with malfunctioning systems

  • Fraudulent grant applications that left homeowners with unexpected bills

  • Unethical practices that exploited regulatory loopholes

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Our Response:

 

The Eco Advisory Bureau was founded specifically to counteract these destructive practices and restore consumer trust. We do this by:

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Setting New Industry Standards:

We deliberately operate at higher standards than regulatory minimums require. Our quality benchmarks, customer care protocols, and ethical guidelines exceed industry norms because we believe this is the only path to restoring faith in energy efficiency improvements.

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Total Transparency:

We provide clear, honest information about costs, savings, installation processes, and potential challenges. If there are limitations or uncertainties, we discuss them openly rather than making unrealistic promises.

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Long-Term Relationships:

We view every customer as the beginning of a long-term relationship rather than a one-time transaction. Our post-installation support, ongoing guidance, and commitment to customer success reflect this philosophy.

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Industry Advocacy:

Beyond our direct customer work, we collaborate with government departments, regulatory bodies, and industry associations to raise standards across the sector. We actively support initiatives that protect consumers and penalise unethical operators.

The Eco Advisory Bureau

The Eco Advisory Bureau Difference: Why Customers Choose Us

 

Formal Government Recognition:

As one of the few energy efficiency companies formally recognised by the UK Government's Department for Energy Security and Net Zero, we operate at the highest levels of regulatory compliance and industry leadership.

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Unparalleled Partner Network:

Our partnerships with Age UK, Citizens Advice Bureaus, local councils, housing associations, Friends of the Earth, and Greenpeace demonstrate our standing as a trusted authority in the sector.

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Strategic Grant Maximisation:

Our whole-of-house methodology and sequential installation approach typically captures £3,000 - £12,000 more in government funding than piecemeal approaches.

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Comprehensive Financial Reporting:

We provide detailed, transparent reports showing exact costs for each measure, annual savings, traditional payback periods, and most importantly, real payback periods that incorporate property value increases. This unique analysis often reveals immediate positive returns on investment, particularly valuable for landlords facing 2030 EPC Band C compliance requirements.

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Exceptional Workmanship:

We work exclusively with the highest-rated, personally-vetted tradespeople who consistently deliver superior quality installations.

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Customer-Centric Service:

Your needs, wellbeing, and satisfaction drive every decision we make. We never recommend measures that don't serve your best interests.

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Vulnerable Customer Protection:

Our safeguarding measures exceed industry requirements, ensuring elderly, disabled, and vulnerable customers receive appropriate support and protection.

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Property Value Enhancement:

We factor property value increases into our recommendations, often demonstrating that retrofit measures have no effective payback period due to immediate home value appreciation.

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Smart Home Accessibility:

Our expertise in smart home technology provides crucial independence for elderly and disabled residents while maximising efficiency for all customers.

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Continuous Improvement:

We relentlessly seek ways to enhance our service quality, staying current with technology advances, regulatory changes, and customer needs.

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Industry Experience:

Our team brings over 25 years of combined experience in energy efficiency and renewable energy, providing expertise that newer entrants simply cannot match.

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Our Vision for the Future

 

The Eco Advisory Bureau is committed to playing a leading role in the UK's transition to net-zero carbon emissions. We envision a future where:

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  • Every UK home is comfortable, affordable to heat, and environmentally responsible

  • Consumers trust energy efficiency improvements because industry standards have been transformed

  • Vulnerable residents have equal access to efficiency upgrades and smart home technologies

  • Property owners recognize retrofit measures as wealth-building investments rather than expenses

  • The UK meets its climate goals through grassroots residential improvements delivered with integrity and excellence

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We invite you to join us on this journey. Whether you're seeking grant-funded improvements, planning purchased upgrades, or simply exploring your options, The Eco Advisory Bureau provides the expertise, integrity, and customer service you deserve.

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Contact The Eco Advisory Bureau today to discover how our strategic, whole-of-house approach can transform your home, reduce your energy bills, increase your property value, and contribute to a sustainable future.

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Helpline: 0330 341 3420

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Formally recognised by the UK Government | Trusted by Age UK, Citizens Advice, Friends of the Earth & Greenpeace | Over 25 years of combined industry experience | Exceptional customer service | Strategic grant maximisation | Personally-vetted installation partners | Vulnerable customer protection

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